COVID 19

FAQ's

18 November 

Alert Level 1
As of 18 November face coverings are mandatory again on all domestic flights, unless there is a medical reason to which you cannot wear one.
For more information around face coverings please see the below link
https://covid19.govt.nz/updates-and-resources/latest-updates/masks-to-be-worn-on-auckland-public-transport-and-all-domestic-flights/

Taranaki remains in Alert Level 1, this means we encourage social distancing while traveling through the Airport.  If you feel unwell please stay away from the Airport and stay home.
We also ask that you please use the QR codes supplied at the entrance of the terminal or sign into our manual register.
For more information on what travel looks like at level 1 please see the government site below
https://covid19.govt.nz/alert-system/alert-system-overview

Air New Zealand still requires the wearing of face masks on all flights
For any question around flight schedules please contact Air New Zealand on 0800 737 000 or visit their website www.airnewzealand.co.nz

Thank you for your patience in these ever changing times

Will New Plymouth Airport be open at alert level 1?
Yes we will be open and operating!

We encourage all visitors to check in using the airport’s QR code posters and the NZ Government Contact Tracing app, we recommend that you download the app prior to arriving at the airport.
The airport has a responsibility to the MOH to maintain a contract tracing system to assist in addressing any risk of exposure to COVID-19.

Thank you for your patience and understanding during these times.

Flights
Air New Zealand have scheduled flights running daily.
We will update you as we know more around increased flight schedules.

To check flight schedules please see the link below
https://www.airnewzealand.co.nz/arrivals-and-departures
If you wish to book a flight please see the link below
https://www.airnewzealand.co.nz/book

Terminal amenities
During level 1 the terminal will have all amenities available.

If you require assistance please let the Airport Operations or Air New Zealand staff know ahead of time so we can have a trolley or wheelchair available for you.

Airport Operations 021 139 7859                         Air New Zealand 0800 737 000

We will have touch free hand sanitiser available throughout the terminal. 
There is a free water bottle filling station that is also touch free for passengers to use.

Cleaning
All appropriate health and safety guidelines are being followed to ensure the terminal is clean for all passengers. 

Taxis, Shuttles and Rental Cars
Taxis and Rental Car services will be running to see a list of companies will contact information please see the below links

Taxis
https://www.nplairport.co.nz/taxis/

Rental Cars
https://www.nplairport.co.nz/rental-cars/

Shuttle service
https://www.nplairport.co.nz/shuttles/

Thank you for understanding, we will continue to update you as we have further information.