For those displaying a valid mobility sticker there are designated parks in the main car park. The terminal has broad automated entry doors and its toilets cater for those with mobility issues. Wheelchairs are also available. Please speak with the friendly check in staff upon arrival for further assistance.
If you require medical treatment please alert an Airport Operations staff member. They will be wearing yellow vests/jackets and are First Aid certificated. The Operations office is located on the right of the terminal entrance, close to the car park pay station.
Items Left on Aircraft
If you have left an item on an aircraft please contact the airline directly: Air New Zealand 0800 737 000
To take advantage of advertising your business in or around the airport please contact Bishopp Advertising on
0800 422 699
WIFI is available throughout the terminal
Services in the Terminal
Services available in the terminal include: Licensed café, Staffed vehicle rental kiosks, Airport shuttle kiosk, Airport Operations staff, TSB ATM machine, Free Wifi, Luggage trolleys, Baby changing facilities in accessible unisex toilets, Wheelchairs.
If you are travelling with a bike and need to assemble or disassemble one we have a bike station equipped with tools and bike pumps.
If you require a bike box to check your bike on the flight please contact Air New Zealand on 0800 737 000
Auckland Airport is now proudly participating in the Hidden Disabilities Sunflower Lanyard scheme. If you, or someone you are travelling with has a hidden disability you can choose to wear a Sunflower Lanyard and make your disability visible to airport staff. For more information on the Sunflower Lanyard scheme please follow this link
To request a lanyard please email us.